Under the brand Zahnklinik-Ungarn.de, FirstMed Services GmbH (FMS) has been representing renowned Hungarian dental clinics in Germany, Italy, and Switzerland since 2006, serving approximately 1,500 patients annually, with an upward trend.

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The goal is to be the first point of contact for dental treatments abroad and to generate a high level of customer satisfaction through the best quality of care. All of this is made possible by software that adapts to the complex and growing requirements of FMS.

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In addition to managing master data, documents, and correspondence, FMS creates individual patient records and guarantees the quality of its offers and care through predefined processes. These processes only allow further action once a step has been completed. Interfaces with the treating clinics in Hungary further accelerate internal processes and increase transparency.

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Thus, FMS ensures that every single patient is treated quickly and professionally.

As recognition for its achievements in advancing the CRM software cobra by mapping a complex business logic and integrating it into a historically developed system architecture, FMS and its IT service provider, Brehmer Software, have now been awarded the silver medal.